Goldbet is an online entertainment brand, focused primarily on offering casino gaming products and services Asia Pacific markets.
Goldbet Variety of products
Goldbet has earned its reputation as one of the leading online entertainment website by its commitment to provide the players a full package of sophistication, look and feel.
Whether it is online Baccarat, Roulette or SicBo you fancy, here you will find them all in one advanced playing platform with superb graphics, animations, adjustable game-play speed and sound effects.
This online casino suite is complemented by the ever-popular online slots, and progressive jackpots, providing the player with numerous chances to win big cash prizes.
Excellence in Customer Care
Available 24 hours a day, 7 days a week, our Goldbet customer service department are there for you – to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.
We focus on the needs of our Goldbet customer by staying true to our core service principles:
The customer always come first
Your satisfaction drives our business
We will always strive to exceed your expectations
Confidentiality and System Security
According to regulations, every player is allowed to possess only one Goldbet account. In order to maintain the integrity and fairness of the system, we will conduct regular security checks for your protection.
We use the most innovative software technology to ensure game fairness. We use advanced security measures and 24 hour monitoring to ensure game safety and security.
Everyone is a winner here at Goldbet Casino and we look forward to welcoming you onboard to enjoy a gaming experience that is of a distinctly superior quality.
GOLDBET PRODUCT ADVANTAGES
/ Brand advantages
International services
We have a professional service team and hope to bring the highest quality service to our customers.
CGPay
100% successful automatic score,no U type shield,no account freeze,stable exchange rate,virtual currency exchange,safe cash flow
High specification product
We listen to the voice of our users, strive for excellence and provide a happier experience.
High specification product
Imported international games, in line with Asian preferences, and loved by Chinese people all over the world.
GOLDBET LIVE DEALER
Beautiful dealers deal online, in real casino environments with stable and high-end equipment. Giving players a wonderful experience!
GOLDBET CASINO
Multiple game options, simple and easy to use. Restore the classic experience. Enjoy the thrill of passionate competition!
FAQ
1. Age requirement?
To join you need to agree to the Terms & Conditions and be at least 21 years old or above.
Most countries have their own rules regarding online gaming and so you must make sure you’re aware of any regulations and adhere to their rules.
2. How do I make a deposit?
Funds may be deposited into your member account using the following methods:
Gcash & PayMaya transfers
As our valued customer we will always strive to keep banking free of charge for you.
You will not be charged by us for any deposits into or withdrawals out of your account – unless we specifically alert you in advance that the particular method you have requested carries an excess charge.
3. How can I be certain games are fair?
We have professionals to calculate the payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations.
4. Is my personal information secure?
We will make sure that your details are secure all of the time.
We use the best quality security measures Secure Socket (SSL 128 bit encryption Standard) and is stored in secure operating environments that allow customers to make payments online has never been safer. will not disclose your personal information to any third party.
5. Forget username or password?
You can click on the Forgot Password function on the homepage, fill in the email address you left at the beginning, and you can get back the password you set at the beginning.
When you cannot receive emails, you can also contact the 24-hour online customer service staff for consultation and assistance in retrieving your account password.
6. What are the supported currencies?
PHP-peso
7. What is the maximum bet amount?
Each sports and betting products have its own maximum stake and this amount may increase or decrease depending on the bet’s pool size and the time the bet was placed.
It is advisable to refer to the MAX stake on the mini-bet list shown on the left-hand frame by clicking on the price whenever you want to place a bet.
8. What is the minimum bet amount?
The minimum bet amount is one unit of the currency you opened your account in, depending on the games and table you choose.
9. How long does it take for bets to be settled?
We aim to settle bets as quickly as possible, however, for some events official confirmation of the result is necessary which may delay the settlement procedures.
10. How long does it take for withdrawal?
During bank working hours, it takes 5-15 minutes to process withdrawals.
11. I have problems loading some of the content of the website. How can I solve this issue?
There is a known issue with older versions of Adobe Flash Player while displaying Flash graphics. We advise you to update your Flash Player and your browser.
Withdrawal Help
How do I withdraw funds from my account?
Contact us
For any of our operations and related issues, you can find the answers to the frequently asked questions. If you still have doubts, please feel free to contact our 24-hour online customer service
Customer Support Specialists are available every day for 24 hours.
GOLDBET Responsible Gaming
Goldbet has been actively promoting responsible betting and strongly rejects underaged players to use our software for online entertainment.
Moreover we are professionals and have a variety of effective ways to prevent the occurrence of problematic betting behaviors.
Age Limit
Minors under the age of 21 years old are prohibited from participating in online betting, Goldbet will require customer age information with provided proof of inquiry.
If the information provided by the customer was found incosistent or does not match with the proof of age, then we will close the customer’s account number and freeze the remaining funds.
This is due to the different laws and regulations in different areas. So we recommend customers to consult or read local laws before you start gaming.
Problematic Betting Survey
Goldbet is actively trying to provide players with a quality entertainment platform.
The purpose of these questions is to setup a number of security facilities to ensure that our game is fair and just.
We encourage customers to answer our questionaire to undestand the health hazzards of betting.
Do you avoid work or studies because of betting?
Are you unhappy with work or studies because of betting?
After you finish betting, do you feel that the money has been lost? Or do you need to bet again as soon as possible?
Do you keep on betting until you run out of money?
Do you have to lie to borrow money, or even steal money so you could bet?
Do you deliberately conceal your time and money spent on betting?
Do you not want to spend your money in other ways?
Have you neglected family, frends and lost interest in hobbies?
Whenever you bet, do you feel that you need to win back lost money as soon as possible?
The more you answer “yes” to the questions above, the higher the chances of you to have betting problems, or betting addictions
Only bet as a form of entertainment or a form of leisure
Avoid consecutive losses
Understand what it means to bet.
Gambling Moderations
For some customers who want to take a break from betting, we will provide a self-exclusion feature which you can apply for six months to five years of account closure. Once the account is closed, the customer can not reopen the account for any reason, until the set period expires. Please click on “Contact us”, and our customer service staff will be able to help you.
Deposit Help
How do I deposit funds in my account?
Step 1 : Login your account Member Centre Click Deposit
Step 2: Click payment channel Gcash
Step 3: Fill in the amount you want to deposit
Step 4: Enter your mobile number
Step 5: Enter the 6-digit authentication coed
Step 6: Enter your 4-digit MPIN
Step 7: Deposit complete
You can deposit for as low as 100 pesos.
Step 1: Login to your account Member Centre Click Deposit
Step 2: Click payment channel Gcash
Step 3: Fill in the amount you want to deposit
Step 4: Enter your mobile number
Step 5: Enter the 6-digit authentication coed
Step 6: Enter your 4-digit MPIN
Step 7: Deposit complete
You can deposit for as low as 100 pesos.